Terms of service

Atlios reads your connected Shopify catalog, scores it against built-in and custom rules, drafts fixes, and publishes the changes you approve. The service is provided as a hosted cloud product. Features may change over time. We will not remove a core feature you rely on without reasonable notice.

To use Atlios you connect a Shopify store via OAuth. You grant Atlios read access to catalog data (products, variants, metafields, images, collections, inventory) and write access scoped to the changes you explicitly approve in the diff editor. Atlios does not write to your store without your click-through approval on the specific items in question.

You agree not to:

• Use the service to violate any law, regulation, or third-party right.
• Upload, generate, or publish content that infringes intellectual property, defames, harasses, or is otherwise unlawful.
• Attempt to access other accounts, data, or systems you are not authorized to access.
• Reverse engineer, decompile, scrape, or otherwise probe the service except as expressly permitted by law.
• Use the service to send spam or malware, or to circumvent rate limits and quotas.
• Resell, sublicense, or commercially redistribute access without our written permission.

We may suspend or terminate accounts that breach this section, with or without notice depending on severity.

Atlios produces draft suggestions (text, alt text, edited images) using third-party model providers. Drafts are surfaced for your review. You are responsible for checking each draft for accuracy, trademark, brand fit, and legal compliance before publishing. We make no warranty that AI outputs are correct, complete, original, or fit for any purpose. You retain ownership of outputs you publish to your store, subject to the rights and restrictions of the underlying model providers and any third-party content used as input.

Parts of the service are offered in beta. Beta features may be unstable, rate-limited, or withdrawn. We will work in good faith to fix issues affecting your catalog but do not warrant any specific uptime, throughput, or quality target for beta features.

You retain ownership of your Shopify store data and of the outputs Atlios generates from it. You grant Atlios a limited, non-exclusive licence to host, process, transmit, and display your content solely to provide and improve the service. We will not sell your data and will not use your catalog to train shared public models.

The Atlios software, brand, rules engine, documentation, and the design and code of the service belong to Atlios. Nothing in these terms transfers ownership of those rights to you. Feedback you send us may be used to improve the service without obligation.

We target high availability but do not guarantee uninterrupted service. We may perform maintenance with reasonable notice, and downtime caused by upstream providers (Shopify, hosting, model APIs) or by force majeure is excluded from any availability commitment.

You use Atlios at your own risk. To the maximum extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI outputs. You are responsible for reviewing every proposed change before publishing it to your store, for maintaining your own backups, and for the commercial consequences of any change you approve. Atlios makes no guarantee that the service will be uninterrupted, error free, secure against every threat, or that it will meet your specific requirements.

To the maximum extent permitted by law, Atlios is not liable for indirect, incidental, consequential, special, or punitive damages, loss of profits, loss of revenue, loss of data, or business interruption arising out of or in connection with your use of the service. Our aggregate liability for any claim under or in connection with these terms is limited to the greater of (a) the amount you paid us in the one month before the event giving rise to the claim, or (b) one hundred US dollars.

You agree to indemnify and hold Atlios harmless from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these terms, your content, or your use of the service in violation of law or any third-party right.

You may cancel your account at any time from the billing dashboard. We may suspend or terminate your account for breach of these terms, non-payment, or risk to the service. On termination, your right to use the service ends and we will delete your data in line with the retention schedule in our privacy policy.

We may update the service and these terms. Material changes to the terms will be announced via email and in-product at least 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance.

These terms are governed by the laws of the United Arab Emirates, without regard to its conflict-of-law rules. The parties submit to the exclusive jurisdiction of the courts of Dubai for any dispute arising from or in connection with these terms, except that either party may seek interim relief in any court of competent jurisdiction.

For legal questions or notices:

• Email: legal@atlios.io
• Postal: SDFP Software Solutions, Dubai, United Arab Emirates