Terms of service

• You must be at least 18 years old and able to enter into a binding contract.
• You must provide accurate registration information and keep it up to date.
• You are responsible for activity under your account and for keeping credentials secure.
• One person per account on individual plans. Team plans allow multiple seats subject to plan limits.

• Use the service to violate any law, regulation, or third-party right.
• Upload, generate, or publish content that infringes intellectual property, defames, harasses, or is otherwise unlawful.
• Attempt to access other accounts, data, or systems you are not authorized to access.
• Reverse engineer, decompile, scrape, or otherwise probe the service except as expressly permitted by law.
• Use the service to send spam or malware, or to circumvent rate limits and quotas.
• Resell, sublicense, or commercially redistribute access without our written permission.

• Pricing and plan limits are shown on the pricing page and apply to the plan you are on at the time of consumption.
• Paid subscriptions are billed monthly in advance by Stripe. Usage-based credits and overages are billed at the end of the cycle and capped at the published monthly overage limit for your plan.
• Each paid tier ships with a 14-day trial. No card is required to start a trial.
• Subscriptions auto-renew until cancelled. You may cancel at any time from the billing dashboard. Access continues until the end of the billing period you have already paid for. We do not provide refunds for partial periods, unused credits, or downgrades, except where required by law.
• We may change pricing, with notice posted on the pricing page. Material price changes for existing customers will be announced at least 30 days in advance.

On that basis Atlios will:

• Process personal data only to provide the service, on your instructions, and for no independent purpose of our own. We do not sell it and do not use it for advertising.
• Process the minimum needed for each feature. Where a feature can work on aggregate figures, we read and keep the aggregate rather than the underlying records. Order data is the clearest case: we store weekly per-product totals, never individual orders, and we do not read customer names, email addresses, phone numbers, or addresses.
• Tell you what we process and why, in the privacy policy, and keep that description current as features change.
• Keep personal data only as long as it is needed for the purpose it was collected for, per the retention periods in the privacy policy, and delete it with your account when you close it.
• Protect it with encryption in transit and at rest, role-based access control, and audit logging, and notify you of a breach affecting your data within the timeframes required by law.
• Engage sub-processors only under equivalent written terms, list them in the privacy policy, and give you at least 14 days' notice in-product before a material addition takes effect.
• Assist you in responding to a data-subject request, and delete or return personal data on your written instruction.

If your organisation requires a separately signed data-processing agreement or standard contractual clauses, email privacy@atlios.io and we will put one in place.

• If any provision of these terms is held invalid, the remaining provisions remain in force.
• Our failure to enforce a right is not a waiver of that right.
• You may not assign these terms without our consent. We may assign these terms to an affiliate or successor.
• These terms, together with the privacy policy and any plan-specific terms, are the entire agreement between you and Atlios on this subject.

• Email: legal@atlios.io
• Postal: SDFP Software Solutions, Dubai, United Arab Emirates